Store Policies | JOSONDIL
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STORE POLICIES

In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!

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OUR SHIPPING POLICY

We currently offer Click & Collect services only. Please ensure you collect your products within 14 days after completing your purchase. 

 

Please feel get in touch if you require any further information regarding our Click & Collect service by using the 'Contact Us' button below:

RETURNS & REFUNDS

Our aim is to provide outstanding customer service from start to finish.

If you are unhappy with your purchase you have fourteen days to contact us and return the item to the store. The item must not have been used and be returned in new condition and must be returned in all the original packaging.

Please get in touch if you need any support or assistance.

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